Selling Your Home in Richmond Hill: Complete Guide

by Kirby Chan, Broker

Selling Your Home in Richmond Hill: The Complete Guide

What your home is actually worth, what selling costs, what to fix and what to leave, how pricing and offers really work, what to do if your listing expired, and the special situations that need a lawyer before they need an agent.

Selling a home in Richmond Hill, Ontario

Written by a Richmond Hill and Markham Real Estate Expert

At Kirby Chan & Co. Real Estate Team, the sellers who do well are rarely the ones who got the highest opinion of value at the listing appointment. They are the ones who priced from matched comparables, fixed the right things rather than everything, and knew in advance how they would handle an offer they did not love. This guide covers the whole process so you can read the section you need now and come back to the rest.

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A valuation costs nothing and commits you to nothing

Quick takeaway: Three things decide the outcome of a sale: the price you start at, the condition the home is in when the photographs are taken, and how prepared you are to handle an offer. Everything else is execution. Price from comparables matched on street, condition and school boundary rather than from a neighbourhood average or an online estimate, spend on the things buyers discount for rather than the things you would enjoy, and decide your walk-away position before you are sitting in front of a number.

What This Guide Covers

1. What Your Home Is Actually Worth

Where the Number Comes From Matched Comparables, Not an Average

A credible valuation rests on recent sales matched to your home on the things buyers actually pay for. In Richmond Hill that means: the same street or a genuinely comparable one, similar frontage and lot, the same condition band, the same renovation level, and the same school boundary.

That last one matters more here than people expect. Where a school boundary drives demand, the effect is street-level rather than neighbourhood-level, and two similar homes a few streets apart can sell for meaningfully different amounts. Comparing across a boundary line will mislead you in both directions.

Ask for the comparables, not just the conclusion. Then ask two follow-up questions about each one: how long did it take to sell, and what did it originally list at. That history is where the negotiating room lives, and an agent who has not looked at it is handing you a number rather than an argument.

A neighbourhood average is useful for understanding the general level and useless for setting a list price. It blends detached homes with townhouses, renovated with original, and in the older parts of the city it blends a rebuild with a 1960s bungalow.

Why Online Estimates Are Not Valuations

An automated estimate has never been inside your house. It does not know the kitchen was done last year, that the basement was finished without permits, that you back onto green space rather than a neighbour, or which side of a school boundary you sit on. Those are the variables that move the number most in this market. Use an estimate as a starting curiosity and nothing more.

And Why the Highest Opinion Is a Warning Sign

If you interview three agents and one gives you a number well above the others, the most likely explanation is that they are buying the listing rather than pricing the house. A listing won on an inflated number typically produces a price reduction in week three and a sale below where a realistic price would have landed. Ask every agent to show you the comparables behind their figure, and treat the one who cannot as having guessed.

2. What It Costs to Sell

What Comes Off the Top

Brokerage fees, legal fees, and the cost of preparing the home. Then, depending on your situation: mortgage discharge or penalty, adjustments on closing, and any repairs agreed during negotiation.

No figures appear here. Fees are negotiable and vary, penalties depend on your mortgage terms, and a number written today misleads within months. Our guide to the cost of selling in Ontario sets out each item and what drives it.

What to actually do: ask for a written net-proceeds estimate before you list, with every line shown. If the plan is to buy something next, that figure is the one that decides what you can afford, and discovering it late is how people end up with a purchase they cannot complete.

3. What to Fix and What to Leave

The Rule Fix What Buyers Discount For, Not What You Would Enjoy

Buyers do not pay you back for improvements. They deduct for problems. Those are different things and the distinction decides where your money should go.

Usually worth doing: paint in neutral colours, deep cleaning, fixing anything visibly broken, decluttering hard, dealing with smells, replacing failed light bulbs and tired fixtures, tidying the exterior, and documenting the age of the roof, furnace, air conditioner and windows so buyers are not guessing.

Rarely worth doing immediately before a sale: a full kitchen or bathroom renovation, a landscaping project, a finished basement, or anything that takes months and ties up capital you are about to need. If the house needs a new kitchen, it is usually better to price for it than to install the one you think a buyer wants.

The exception that earns its keep: a repair that would otherwise show up on a home inspection and become a negotiation. Our guide to what adds value in York Region goes through this in more detail, and our home inspection guide covers what an inspector is likely to find.

Different Advice by Age of Home

Older Richmond Hill housing, including Mill Pond, the central core and the Thornhill area: buyers discount for systems age, so dates matter more than finishes. A twenty-year-old roof with paperwork is a known quantity. The same roof with a shrug is a deduction plus a risk premium.

Newer communities such as Jefferson, Rouge Woods and Oak Ridges: the housing stock is uniform, so presentation and condition are what separate two near-identical listings. Here the cosmetic work earns its keep because there is little else to distinguish you.

Condominiums: declutter hard, because square footage is the product. Beyond that, most cosmetic spending returns poorly, and the corporation's status certificate and reserve fund matter more to a serious buyer than your backsplash.

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We show the comparables rather than summarize them

4. Staging, Honestly

What It Does and What It Does Not

Staging is not decoration. Its job is to help a buyer understand the space and picture themselves in it, and to make the photographs work, because almost every buyer sees the photographs before the house.

The parts that matter most, in order: removing clutter and excess furniture so rooms read at their actual size, making the light as good as possible, neutralizing anything strongly personal, and giving each room one obvious purpose. An empty spare room with no identity reads as wasted space, and a room with three purposes reads as none.

What it cannot do is fix a price problem, hide a condition problem or create space that is not there. A staged house at the wrong price still sits.

Full professional staging versus working with what you have depends on the house and the price point. A vacant home generally benefits most, since empty rooms photograph poorly and read smaller than they are. An occupied, well-furnished home often needs editing rather than replacement, and editing is cheaper and faster.

One practical point specific to this market: decide in advance how showings will work and keep the home genuinely showable. A house that is difficult to see gets seen less, and a house that gets seen less sells for less. That is the least glamorous and most reliable rule in the whole process.

5. Pricing Strategy

The Two Approaches

Price at market and let the home sell to the buyer who values it most. Straightforward, works in most conditions, and the offer you get reflects what the market thinks the house is worth.

Price below market to generate competition, with or without a held offer date. This can work where demand is strong and inventory is thin, and it fails badly where it is not, because you have anchored buyers low and have no competition to lift them. It also relies on enough buyers being active in your specific segment at that moment, which is a judgment about current conditions rather than a strategy that always works.

Why an Ambitious Price Is More Visible Than You Think

In a neighbourhood with thin inventory, there are only so many buyers shopping your segment at any moment and they are all looking at the same handful of listings. A reaching price does not go unnoticed. It simply does not get offers.

Then the days on market accumulate, and they do your negotiating for you. Buyers ask how long it has been listed and they read the answer as leverage. The cost of starting too high is almost always larger than the upside you were reaching for.

The First Two Weeks Are the Ones That Matter

A new listing gets its largest burst of attention immediately, from the buyers who have been watching that segment and waiting. If the price is wrong, you spend that attention on nothing and the buyers who would have paid most have already formed a view. This is the single strongest argument for getting the price right at launch rather than testing a number and adjusting.

6. Offers, and What to Do With a Bad One

Price Is One Term of Several The Best Offer Is Not Always the Highest

Alongside price, look at: the conditions and how long they run, the deposit and when it is payable, the closing date and whether it suits you, and whether the buyer has financing arranged or merely hopes to.

A slightly lower offer with no financing condition, a substantial deposit and a closing date that works can be worth more than a higher one that may not complete. A deal that falls apart during conditions costs you the best weeks of your listing and you relaunch as a property that has already been on the market.

Where multiple offers arrive, the process has rules and your agent should explain exactly how it will be handled before you are in it. Our guide to competing offers in Ontario covers how it works from both sides.

When the Offer Is Low

Three things to do before you react. Decide whether it is low because the buyer is testing you or because the market is telling you something, which is a question your showing feedback and your days on market can answer. Counter rather than refuse outright, since a counter keeps the conversation alive and a flat no ends it. And know your walk-away number in advance, because deciding it mid-negotiation means deciding it emotionally.

One honest note: if the only offers arriving are well below your price after several weeks of good traffic, that is information rather than an insult. Sellers who treat it as information adjust and sell. Sellers who treat it as an insult are the ones whose listings expire.

7. If Your Listing Expired, Terminated or Was Suspended

Three Different Things Expired, Terminated and Suspended Are Not the Same

These three statuses get used interchangeably and they mean different things, which matters because your options differ.

Expired generally means the listing agreement reached the end of its term without a sale. The agreement has run out rather than been cancelled.

Terminated generally means the agreement was ended before its term was up, by mutual agreement between the seller and the brokerage. Termination is not automatic and it is not something a seller can simply declare, which is the part people get wrong.

Suspended generally means the listing has been temporarily removed from active marketing while the agreement remains in place, often because the property is not available to show for a period.

The practical point: your listing agreement is a contract, and what you can do next depends on its terms. Read it, and if you want out before the end of the term, that is a conversation with your brokerage rather than a decision you make alone. Terms around holdover periods, which can entitle the original brokerage to commission if you sell to a buyer they introduced, are the ones most worth understanding before you move on.

Why Listings Actually Expire

In our experience it is almost always one of four things, and usually the first.

The price was wrong at launch and never corrected enough, or corrected too late and too slowly. This is the cause in the large majority of cases, and it is frequently downstream of a listing won on an inflated opinion of value.

The home showed badly. Poor photographs, clutter, an obvious unaddressed problem, or showings that were difficult to arrange.

The marketing did not reach the right buyer. Particularly where the home's main appeal is specific, such as a school boundary or a lot, and the listing led with something else.

Conditions changed during the listing period. This happens, and it is the only one of the four that is not a decision someone made.

What to Do Before You Relist

Get the showing data. How many showings, over what period, and what the feedback said. Plenty of showings and no offers is a price problem. Few showings is a price or presentation problem. Almost no showings is usually price.

Get a fresh valuation from matched comparables, including everything that sold while you were listed. The market you launched into is not the market you are relisting into.

Look at the photographs as a stranger would. Open your own listing on a phone and ask whether you would click it.

Check your agreement for holdover terms before signing with anyone new.

Consider waiting. Relisting immediately at a similar price, with similar photographs, usually produces a similar result. If nothing has changed, nothing changes.

And the uncomfortable one: be willing to hear that the price was the problem. The sellers who relist successfully are the ones who accepted that. The ones who interview agents looking for someone to agree with the original number tend to expire twice.

8. Special Situations That Need a Lawyer First

Order of Operations Legal Advice Before a Listing Appointment

In each of these, the sequence protects you. Speak to a lawyer, and where relevant an accountant, before you speak to an agent about listing.

Selling to a family member. This is a real transaction with tax and legal consequences, and selling at a price below market value can have implications you did not intend. It is not a handshake arrangement, and both sides generally need independent legal advice.

Selling under a power of attorney. Whether a power of attorney permits a sale of real property, what form it must take, and what the attorney's duties are, are legal questions with real consequences for getting them wrong. Your lawyer needs to review the document before anything is listed.

Selling an inherited property or an estate property. Authority to sell, probate, and the tax treatment of the sale all need to be established first. Our guide to selling an inherited home in Ontario covers the sequence.

Selling during a separation or divorce. In Ontario the matrimonial home has a special status and one married spouse generally cannot sell it without the other's consent or a court order, even where only one name is on title. Our guide to selling during a separation sets out what has to be settled first.

Selling a property with tenants. The tenancy generally continues when the property changes hands, on its existing terms. If your plan requires vacant possession, that is a legal question to resolve before the offer rather than afterwards.

Selling a property that has earned income, or where more than one property is involved. The tax treatment is not the same as a straightforward principal residence sale. Speak to an accountant before you act.

9. Choosing an Agent: Three Questions

Not "What Will You List It At"

Everyone has an answer to that one and the highest number is usually the worst. Ask these instead.

1. Who is my buyer, specifically? They should be able to describe them: a move-up family buying a school boundary, a downsizer, a first-time buyer, an investor. An agent who says "families" has not thought about your house.

2. Which comparables did you use, and why those? Then: how long did each take to sell, and what did it originally list at. An agent who has not looked at the listing history is pricing on instinct.

3. What would you fix, and what would you leave? Specific to this house, with reasons. An agent who recommends everything is covering themselves. One who recommends nothing is not paying attention.

Our guide to choosing a real estate agent goes further, including what to ask about the listing agreement itself before you sign it.

10. Timeline and Sequencing

What Happens in What Order

Well before listing: get a valuation, get a written net-proceeds estimate, settle any legal questions from section eight, and start decluttering. If you are buying next, talk to a mortgage broker now rather than later.

Two to four weeks before: do the repairs and painting, confirm your school boundary with the relevant board if that is part of your home's appeal, gather system ages and any permits, and book photography for when the work is finished rather than before.

Listing week: the price is set, the photographs are done, the home is showable. This is the burst of attention that matters most, so nothing should still be in progress.

During: keep the home showable, review feedback honestly, and have your walk-away number already decided.

After acceptance: conditions, then closing. If you are buying as well, the sequencing of the two closings is the thing to get right, and your lawyer and your agent should be coordinating on it rather than working separately.

11. Eight Mistakes That Cost Real Money

All Eight Are Common And All Eight Are Avoidable

1. Choosing the agent who gave the highest number. The most expensive decision available at the start of a sale.

2. Pricing from a neighbourhood average. It blends properties that are not comparable, including across school boundaries.

3. Listing before the home is ready. You spend the launch burst of attention on a house that is not finished.

4. Renovating instead of pricing. A full kitchen immediately before a sale rarely returns what it cost.

5. Making the home difficult to show. Fewer showings means fewer offers means a lower price. Reliably.

6. Judging an offer on price alone. Conditions, deposit, closing date and financing all have value, and a deal that collapses costs you your best weeks.

7. Not knowing your walk-away number before negotiating. Decide it when you are calm, not when you are looking at a number.

8. Leaving the legal questions until after an offer. Power of attorney, estate authority, a matrimonial home, a tenancy. Each of these can stop a sale late, and each is answerable early.

Recognition

Kirby Chan Awards and Achievements

πŸ† #1 Individual Producer in Ontario for eXp Realty 2024

πŸ† Top 3 Best Rated Real Estate Agent in Richmond Hill

πŸ† Toronto Star Platinum Award for Best Real Estate Agent

πŸ† Top Real Estate Agent Award in Markham

πŸ† 2X ICON Agent Award with eXp Realty

πŸ† 2025 Community Votes Platinum Award, Thornhill

πŸ† 2024 Community Votes Platinum Award, Thornhill

πŸ† 2025 Gold Award for Real Estate Brokers in Markham

πŸ† 2024 Community Votes Bronze Award, Richmond Hill

πŸ† 2023 Community Votes Platinum Award, Thornhill

Frequently Asked Questions

How do I find out what my Richmond Hill home is worth?

From recent sales matched to your home on street, frontage and lot, condition, renovation level and school boundary. Ask for the comparables rather than just the conclusion, and for each one ask how long it took to sell and what it originally listed at. An automated online estimate has never been inside the house and does not know about permits, outlook or which side of a boundary you are on, so treat it as a curiosity.

What does it mean when a house listing expires?

Expired generally means the listing agreement reached the end of its term without a sale, so the agreement ran out rather than being cancelled. That is different from terminated, which generally means the agreement was ended early by mutual agreement with the brokerage, and from suspended, which generally means the listing was temporarily removed from active marketing while the agreement remains in place. Your listing agreement is a contract, so what you can do next depends on its terms.

What should I do after my listing expires?

Get the showing data first: plenty of showings with no offers is a price problem, few showings is a price or presentation problem. Then get a fresh valuation from comparables including everything that sold while you were listed, look at your own photographs as a stranger would, and check your agreement for holdover terms before signing with anyone new. Relisting immediately at a similar price with similar photographs usually produces a similar result.

Why do listings expire without selling?

Usually one of four reasons, and most often the first: the price was wrong at launch and was not corrected enough or soon enough; the home showed badly through poor photographs, clutter or difficult showing access; the marketing did not reach the right buyer; or conditions changed during the listing period. Only the last of those is not a decision someone made.

What should I fix before selling, and what should I leave?

Buyers deduct for problems rather than paying you back for improvements, so fix what they discount for. Usually worth doing: neutral paint, deep cleaning, repairing anything visibly broken, decluttering, dealing with smells, tidying the exterior, and documenting system ages. Rarely worth doing right before a sale: a full kitchen or bathroom renovation, landscaping projects, or finishing a basement. In older homes dates matter more than finishes; in newer uniform subdivisions presentation is what separates near-identical listings.

Is staging worth it when selling in York Region?

Its job is to help buyers read the space and to make the photographs work, since almost every buyer sees the photographs first. The parts that matter most are removing clutter and excess furniture so rooms read at their real size, maximizing light, neutralizing anything strongly personal, and giving each room one clear purpose. Vacant homes generally benefit most. Staging cannot fix a price problem or hide a condition problem.

Is the highest offer always the best offer?

No. Conditions and how long they run, the deposit, the closing date and whether the buyer has financing arranged all carry value. A slightly lower offer with no financing condition, a strong deposit and a closing date that suits you can be worth more than a higher one that may not complete, because a deal that collapses during conditions costs you the best weeks of your listing.

Can I sell my house to a family member?

It is a real transaction with tax and legal consequences rather than a handshake arrangement, and selling below market value can have implications you did not intend. Both sides generally need independent legal advice, and you should speak to a lawyer and an accountant before agreeing anything, not afterwards.

Can a power of attorney sell a property?

Whether a particular power of attorney permits the sale of real property, what form it must take and what the attorney's duties are, are legal questions with real consequences if they are handled incorrectly. Have your lawyer review the document before the property is listed rather than after an offer arrives.

Who can help me sell my home in Richmond Hill?

Kirby Chan is a Broker with Kirby Chan and Co. Real Estate Team at eXp Realty, serving Richmond Hill, Markham and Thornhill. For sellers the team prices from matched comparables with the listing history shown rather than summarized, says which repairs are worth doing and which are not, and works with sellers whose previous listing expired. Legal and tax questions go to your lawyer and your accountant. Reach the team at 416-305-8008.

Contact Kirby Chan

Selling in Richmond Hill?

The useful starting point is not a number. It is the comparables that genuinely apply to your house, with how long each one took to sell and what it originally listed at, plus an honest answer on what is worth fixing. If your last listing expired, we will tell you what the data says went wrong rather than agreeing with the old price.

Book a Consultation

Kirby Chan, Broker
416-305-8008
info@kirbychanandco.com

Carrie Szeto, Salesperson
416-505-6285
carrie@kirbychanandco.com

Kirby Chan & Co. Real Estate Team, eXp Realty
https://kirbychanandco.com

Dedicated Real Estate Hotline

416-305-8008

Note: This guide is general information and is not legal, tax, financial or mortgage advice. No prices, commission figures, fees, closing costs, days-on-market averages or market forecasts are quoted here because they vary and change; request current figures for your own property and situation. The descriptions of expired, terminated and suspended listing statuses are general; listing agreements are contracts and their specific terms, including any holdover provisions, govern what you may do, so review your own agreement and seek advice where needed. Selling to a family member, selling under a power of attorney, selling an estate or inherited property, selling during a separation or divorce, and selling a tenanted property all carry legal and tax consequences that must be confirmed with a lawyer, and where relevant an accountant, before listing. School attendance boundaries are set by York Region District School Board and York Catholic District School Board, differ by address and change, and should be confirmed with the relevant board. Real estate representation in Ontario is governed by legislation and a provincial regulator. Comments on building systems are general and are not a substitute for a qualified inspection. Market conditions vary. Consult a licensed real estate professional for advice specific to your situation.

Kirby Chan, Broker

Kirby Chan, Broker

Co-Founder & Broker License ID: 9533841

+1(416) 305-8008

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