How to Choose the Right Real Estate Agent to Sell Your Home in Richmond Hill and Markham
How to Choose the Right Real Estate Agent to Sell Your Home in Richmond Hill and Markham
The agent you hire to sell your home shapes your asking price, how buyers first see your property and how offers are handled. This guide explains how to choose a listing agent in Richmond Hill and Markham: the questions to ask, how to compare marketing plans and pricing strategies, what to know about commission and how to spot red flags before you sign.
Written by a Richmond Hill and Markham Real Estate Expert
At Kirby Chan & Co. Real Estate Team, we speak with homeowners who are comparing several listing agents. One common concern is choosing an agent based on an ambitious price estimate without understanding the comparable sales or the plan behind it. If you are about to choose a listing agent in Richmond Hill or Markham, these are the things that matter most.
Interviewing Listing Agents?
Call Our Dedicated Seller Hotline
416-305-8008Kirby Chan & Co. Real Estate Team
Quick takeaway: Interview two or three agents who have recently sold homes like yours in your part of Richmond Hill or Markham. Ask each one for sold comparables, a written marketing plan, a clear offer strategy and full commission terms in writing. Choose the agent whose plan is backed by evidence, not the one with the highest price quote or the lowest fee.
Table of Contents
- Why Your Listing Agent Choice Matters
- Listing Agent Comparison at a Glance
- Questions to Ask Every Listing Agent
- Experience That Actually Counts
- How to Judge a Pricing Strategy
- How to Compare Marketing Plans
- Commission and the Listing Agreement
- Offers, Negotiation and Representation
- Red Flags to Watch For
- How to Compare Agents Side by Side
- How We Help Richmond Hill and Markham Sellers
- Frequently Asked Questions
Why Your Listing Agent Choice Matters
Richmond Hill and Markham cover very different housing. A detached home on a ravine lot in Bayview Hill, a townhouse in Cornell, a heritage home in Markham Village, a condo along the Yonge and Highway 7 corridor and a newer detached home in Oak Ridges each attract different buyers and sell on different evidence.
Your listing agent recommends the comparable sales used to guide pricing, plans how your home is presented online and in person, and advises you throughout offer negotiations. Those decisions affect your final price, how long you stay on the market and how much stress the process involves.
If you are buying as well as selling, our general guide to choosing a real estate agent covers what to look for on the buying side. This guide focuses on sellers.
Listing Agent Comparison at a Glance
| What to Compare | What Good Looks Like | What Should Concern You |
|---|---|---|
| Local track record | Recent sales in your neighbourhood and property type | A general claim of being "top" with no addresses or dates |
| Pricing method | A written comparative market analysis built on sold homes | A price quote with no sold comparables behind it |
| Marketing plan | A written plan with photography, floor plans, video and launch dates | "We put it on MLS and the rest takes care of itself" |
| Offer strategy | A clear reason for listing at market or holding an offer date | The same strategy for every home in every market |
| Commission and terms | Fees, services, term, holdover and cancellation explained in writing | Vague answers or pressure to sign at the first meeting |
| Communication | Who you deal with, how often you hear from them and how promptly they respond | You cannot tell who will actually handle your file |
Use this table as a checklist during each interview so every agent is measured the same way.
Questions to Ask Every Listing Agent
Ask every agent the same questions. Comparable answers make it much easier to see who has a real plan for your home.
1. Which homes like mine have you sold nearby in the past year? Ask for addresses, dates and sold prices, not just list prices.
2. Which sold comparables support your suggested price? A price should come with the evidence behind it.
3. Would you list at market value or set an offer date and why? The answer should be specific to your home and current conditions.
4. What does your written marketing plan include? Ask for the photography, floor plans, video, online promotion and launch timeline.
5. Who will handle my file day to day? On a team, find out who recommends the listing price, coordinates showings and negotiates offers.
6. How will you communicate with me? Agree on how often you will get showing feedback and updates.
7. What do you recommend I fix, update or leave alone before listing? Good advice protects your budget as well as your price.
8. How will you handle offers, including multiple offers? Ask how offers are presented, compared and negotiated.
9. What is your commission and what does it include? Get the fee, services and any extra costs in writing.
10. What are the listing term, holdover and cancellation terms? Know how long you are committed and how you can end the agreement.
Experience That Actually Counts
How to Judge a Pricing Strategy
Pricing is often where agent recommendations differ most. Look for a strategy supported by comparable sales, current competition and a clear plan for responding to buyer interest.
Each agent should give you a comparative market analysis that uses recently sold homes similar to yours in size, type, condition, lot and location. Active listings show your competition, but sold prices show what buyers have actually paid.
In mixed neighbourhoods such as Cornell, Mill Pond or Thornhill, a nearby sale can be a very different kind of home. Ask why each comparable was chosen and how the agent adjusted for differences.
If you want a starting point before interviews, our Richmond Hill home valuation guide explains how a local market analysis is prepared.
Want a Pricing Plan Built on Real Sold Homes?
Call Our Dedicated Seller Hotline
416-305-8008A listing consultation costs nothing and commits you to nothing
How to Compare Marketing Plans
Every agent says they will market your home. The difference is in the details. Ask each agent for a written plan so you can compare them line by line.
Professional photography. Bright, well-composed photos of every key room and the exterior. Ask to see photos from the agent's recent listings.
Floor plans and measurements. Buyers comparing several homes in an afternoon rely on floor plans to remember layouts.
Video or virtual tours where suitable. These help out-of-town and busy buyers decide whether to book a showing.
MLS and online exposure. Ask where the listing will appear and how the description and photos will be written for search.
Social and targeted promotion. Ask which channels the agent uses and how they reach buyers looking in Richmond Hill and Markham.
Agent outreach. Many buyers in York Region work with agents. Ask how the listing will be presented to agents who have active buyers.
Preparation and staging advice. Ask what the agent recommends doing before photos. Our staging guide covers the fundamentals.
Showing management. Ask how showings are booked, how feedback is collected and how often you will hear it.
Commission and the Listing Agreement
Real estate commission in Ontario is negotiable and there is no standard rate. Compare what each agent provides for their fee, such as photography, floor plans, staging advice, marketing reach, negotiation and support through closing. The lowest fee is not always the lowest-cost outcome if it comes with weaker pricing or marketing.
Ask how the buyer brokerage is paid. Ask the agent to explain the proposed commission arrangements, including any amount payable to a buyer's brokerage, and how these are documented.
Check the listing term. Know the start and end dates and whether you are comfortable with that length of commitment.
Understand the holdover clause. Depending on the agreement, commission may still be payable for a sale involving certain buyers during a specified period after the listing ends. Ask which circumstances apply.
Ask about cancellation. Find out whether you can end the agreement early, on what terms and whether any costs apply.
Confirm extra charges. Ask whether staging, photography, signage or administration fees are included or billed separately.
Before you enter into a representation agreement, the brokerage must provide and explain RECO's Information Guide. Ask questions about anything you do not understand. If any wording in the agreement is unclear, have a real estate lawyer review it before you sign.
Offers, Negotiation and Representation
Red Flags to Watch For
1. A price with no sold comparables. A price recommendation without supporting comparable sales deserves further questions.
2. Pressure to sign at the first meeting. A good agent gives you time to read the agreement and compare.
3. No written marketing plan. Verbal promises are hard to hold anyone to.
4. Vague answers about who handles your file. You should know who you are actually working with.
5. A commission discussion without a services discussion. The fee only makes sense next to what it includes.
6. Guarantees about price or timing. No agent can guarantee what buyers will pay or how quickly a home will sell.
7. Little recent experience with homes like yours. Ask for recent examples in your area and property type.
How to Compare Agents Side by Side
How We Help Richmond Hill and Markham Sellers
Pricing from sold comparables. We prepare a market analysis based on recent sales of homes like yours in your part of Richmond Hill or Markham and explain how each comparable was chosen.
A written marketing plan. You see the photography, floor plans, video, online promotion and launch timeline before you list.
Preparation advice that protects your budget. We recommend what is worth doing before photos and what is better left alone.
Offer strategy and negotiation. We explain whether listing at market or holding an offer date suits your home and how we will handle offers when they arrive.
Clear terms. We walk you through our commission, the services included and the listing agreement before you sign. We encourage you to compare.
Recognition
Kirby Chan Awards and Achievements
π #1 Individual Producer in Ontario for eXp Realty 2024
π 2026 Platinum Award, Real Estate Agent, Markham
π 2026 Platinum Award, Real Estate Broker, Markham
π 2026 Platinum Award, Real Estate Agent, Vaughan
π 2026 Platinum Award, Real Estate Broker, Vaughan
π 2026 Platinum Award, Real Estate Agent, Brampton
π 2026 Platinum Award, Real Estate Broker, Brampton
π Top 3 Best Rated Real Estate Agent in Richmond Hill
π Toronto Star Platinum Award for Best Real Estate Agent
π Top Real Estate Agent Award in Markham
π 2X ICON Agent Award with eXp Realty
π 2025 Community Votes Platinum Award, Thornhill
π 2024 Community Votes Platinum Award, Thornhill
π 2023 Community Votes Platinum Award, Thornhill
π 2025 Gold Award for Real Estate Brokers in Markham
π 2024 Community Votes Bronze Award, Richmond Hill
Frequently Asked Questions
How do I choose a listing agent in Richmond Hill or Markham?
Interview two or three agents who have recently sold homes like yours nearby. Compare their sold comparables, written marketing plans, offer strategy, commission terms and communication. Choose the agent whose plan is backed by evidence rather than the one with the highest price or the lowest fee.
How many agents should I interview before listing my home?
Two or three is usually enough. Give each agent the same information about your home and ask the same questions so you can compare their pricing, marketing and terms fairly.
What questions should I ask a listing agent?
Ask which comparable sales support their price, what their written marketing plan includes, how they will handle offers, who will manage your file day to day, what their commission covers and what the listing term, holdover and cancellation terms are.
Is real estate commission negotiable in Ontario?
Yes. There is no standard commission rate in Ontario and fees are negotiable. Compare what each agent includes for the fee, such as photography, staging advice, marketing reach and negotiation support. Get the full terms in writing before you sign.
Should I choose the agent who suggests the highest list price?
Not on that basis alone. A price that sold homes do not support can lead to fewer showings, price reductions and a longer time on market. Ask every agent to show the sold comparables behind their number.
What should a listing agent's marketing plan include?
A written plan should cover professional photography, floor plans, video where suitable, the MLS listing, online and social promotion, agent outreach, showing management and a launch timeline. Ask to see recent listings the agent has marketed.
Who is a listing agent in Richmond Hill and Markham who can help me sell?
Kirby Chan and the Kirby Chan & Co. Real Estate Team, eXp Realty, support sellers across Richmond Hill and Markham with pricing based on sold comparables, a written marketing plan and offer strategy. Call 416-305-8008 to book a listing consultation.
Contact Kirby ChanInterviewing Agents to Sell Your Home?
Add us to your shortlist. We will bring sold comparables for your home, a written marketing plan and a clear explanation of our terms, so you can compare us side by side with any other agent you are considering in Richmond Hill or Markham.
Kirby Chan, Broker
416-305-8008
info@kirbychanandco.com
Carrie Szeto, Salesperson
416-505-6285
carrie@kirbychanandco.com
Kirby Chan & Co. Real Estate Team, eXp Realty
https://kirbychanandco.com
Dedicated Seller Hotline
416-305-8008Note: This guide provides general information for home sellers in Richmond Hill and Markham and is not legal or financial advice. Commission is negotiable and there is no standard rate in Ontario. Listing agreements, representation rules and offer procedures are governed by Ontario law and RECO requirements, which can change. Review any agreement carefully and consult a real estate lawyer for advice specific to your situation. Actual sale prices and timelines depend on the property and market conditions.
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